We use to report to the same senior manager and now through the Wheel of Reorganization now do not. In November he IM (instant message where folks pop up on your desktop all urgent and blinking orange) asking me for help to get a report from the darned tool that holds lists of applications. (woo hoo). I told him I would help, but that if he needed the report in the future to request access to the tool himself. Fine.
December - here's wanker again asking for the information about how to get access to the tool because he needs the report super fast. Well there's lead time on these things so I had to pull the list again.
So, here it is end of February and here he is again asking for my help,
what do I do?
It only takes 3 minutes to pull the report and I'm the hero - "living
It irritates me that he won't plan ahead and get the access he needs, but as long as I help he won't do it.
Am I hurting a larger more important process by refusing to help when I can - even though I'm not his f*cking assistant?
At what point do I stop being helpful and turn into a door mat?
Does whining about this to anyone at work do anyone any good? Wouldn't it just make me look like an ass?
I did give him the list but asked him to please request access - what good that will do - who knows.
When I'm on the other side of this table (being the useless twit who won't do my own work) I do make a point to thank the person publicly via their manager but Wanker is (I think) hiding his total incompetence behind my inner need to do the right thing.