I hate to fly Southwest airlines. I want an assigned seat, and I want to board in an orderly manner. I also dislike their policy of picking people out to pay for an extra seat if they think you’re too big. I agree – it’s no fun to sit next to the fat person but to publicly embarrass them is a dreadful thing to do.
I am a faithful Alaska Airlines customer. It’s easy because I’m based in Seattle (their hub) so I know my loyalty is a lot like choice of religion its 75% where you live (where you were born.) They seem to be on time, they are good with information, the web site it helpful and easy to use, and the rewards program is well connected to things in my life (its easy to earn points for non-travel.)
However, lately the distinction between Southwest and Alaska is getting hard to see. Alaska has killed it’s meals for the coach class on domestic flights. For $5 you can buy a soggy sandwich and a f*cking awesome cookie. (The cookie really was fantastic.) My last few flights have been delayed and if it hadn’t been for sharp eyes my bags would have only gone to Chicago when I was going to Seattle. That would have been very very bad.
I have to say that I don’t mind paying extra for food on a flight, but I don’t want to pay the flight attendant on board. I seldom have cash on hand and they haven’t figured out how to take plastic while in flight. So I say to you Alaska Airlines.. stop nickel and diming me and give me a friken’ sandwich when I fly cross country!
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