Jas & I have a smallish (but not insignificant) joint savings account at the bank formerly known as WaMu. I noticed today when I transferred a wedding gift into the account that they dinged us for $20 this month and last month.
WHAT THE HELL!?
I called to talk to a telephone banker who told me that when our down payment check cleared our account dropped below the minimum for a free account an now we'll be paying $20 a month until we can add another $5000.00 to the account.
EXCUSE ME?
What I heard them say was "Your account isn't worth our time and we don't really want your business." One phone call to the credit union I tried to quit last year (but didn't) and I find that not only is their money market rate higher but they don't charge a fee unless you go under $1000.00 we are WELL over that amount.
CHASE, I wish I could quit you... AND I CAN.
Now, Jas and I have to discuss the options for moving the savings and maybe all the other accounts. Oh it's a damn hassle, but don't offer me .50% interest but charge me a 2% monthly fee.
You would think I would have broken up with this bank when they gobbled up (or were given) WaMu and I lost my job. I was seduced by their easy locations and thought our long term relationship mattered.
Remember those dumb Sterlings Savings commercials where the local yokels are on the phone with the big New York bank and shocked by what they hear... well FRICK. THAT'S ME RIGHT NOW.
I'M YELLING!!!!!!!!!!!!!!
2 comments:
I feel your pain. Chase sucks and I am in the process of switching to a credit union. (I've only ever changed banks once before, and it was certainly a quicker process before the advent of automatic withdrawals and online payments.)
BECU is awesome. 6.17% on checking & savings over $500 balance. Always good customer service.
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