Thursday, May 07, 2009

On this date in....

Last night at 10:14 pm I received an email alert from WaMu informing me that there had been changes to my online bill pay profile and that if I hadn’t modify or add the noted payee then I should immediately call them.


I started to panic because I haven’t logged on to my WaMu/Chase accounts since Monday and unauthorized activity can be expensive.  I started to dial the number when I saw this little notice.  “On 05/04/2009 the following changes were made…”


05/04!?  That was MONDAY!  So, it now takes almost three days for an urgent account alert?   Thanks for giving the potential fraudsters a 2 ½ day lead on my money!



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