Last night at 10:14 pm I received an email alert from WaMu informing me that there had been changes to my online bill pay profile and that if I hadn’t modify or add the noted payee then I should immediately call them.
I started to panic because I haven’t logged on to my WaMu/Chase accounts since Monday and unauthorized activity can be expensive. I started to dial the number when I saw this little notice. “On 05/04/2009 the following changes were made…”
05/04!? That was MONDAY! So, it now takes almost three days for an urgent account alert? Thanks for giving the potential fraudsters a 2 ½ day lead on my money!
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